Apprenticeships and EPA: Information for Training Providers

Apprenticeships are a key component of British industry, offering on-the-job training to help employees earn as they learn. For employers, hiring an apprentice can be a great way to bring new talent to a team, upskill a workforce and tap into government funding.

FutureQuals play an important role at two stages of the apprenticeship process, especially in the Pre-Hospital Care and Aviation industries where we specialise. First, many of our qualifications underpin or support apprenticeships. Second, we deliver End-Point Assessments (EPA) – the final stage that a learner must go through before they can complete their apprenticeship.

Why choose FutureQuals as your EPAO?

FutureQuals is an End-Point Assessment Organisation (EPAO) with deep understanding of the sectors we work in. Our knowledge of pre-hospital care and aviation sets us apart from our competitors and ensures our assessments are tailored to your industry’s unique requirements and challenges, and helps apprentices showcase the best of their specific professional practice during their EPA.

Using our epaPro administration system, streamlined processes and seamless results come as standard. We commit to gateway approvals within 48 hours and assessment outcomes within ten working days, cutting out unnecessary holdups. Plus our online apprentice toolkit, containing briefs and videos to help learners prepare for their EPA, is second to none.

At FutureQuals, we take pride in our personal touch. When you choose us you’ll be assigned a dedicated event coordinator to support you and answer any questions. Plus, there are no hidden fees or upfront costs – register with us from day one of your employee’s apprenticeship and pay nothing until their EPA.

Receive your assessment outcomes within just 10 days

Seamless and efficient gateway approvals

Access our services without any upfront costs

Hassle-free administration

Dedicated event coordinator

Our EPA Process

From first enquiry to certifying learners in seven straightforward steps

  • 1. Initial Engagement

    Your training organisation, usually with employer input, reaches out to FutureQuals to explore our End-point Assessment services.

  • 2. Onboarding

    Supportive and structured onboarding, including one-to-one customer support meetings and access to our EPA management system epaPRO. We provide a dedicated Event Manager and Event Coordinator to support you through the onboarding process.

  • 3. Registering Apprentices

    We’re keen to see apprentices added to the epaPRO system from day one – this helps us to support EPA requirements and ensures a smooth booking process. There is no charge to register apprentices on epaPRO.

  • 4. Booking Assessment Events

    Through your organisation’s dedicated Event Coordinator you can book assessment dates for apprentices with scheduling options ranging from short notice to long-term planning.

  • 5. Streamlined Gateway Process

    Gateway submission is efficient and straightforward via epaPRO. The platform allows administration for event bookings and easy file upload for gateway evidence which can be carried out at any point.

  • 6. The Assessment Event Day

    FutureQuals offer a suite of support materials to help apprentices prepare for their End-Point Assessment which are readily available on epaPRO. Where required apprentices may meet their assessor in advance to ask any questions. EPAs are carried out by qualified assessors who offer fairness and consistency, giving apprentices the best chance to showcase their skills and knowledge.

  • 7. Results

    We release EPA results within 10 working days of the assessment day, and claim the  certification from the Education and Skills Funding Agency (ESFA). As a Training Provider you will be given access to key benchmark statistics including relatable trends of assessment outcomes and our annual national average document.

Apprenticeship standards we assess through EPA

Follow the links for more details about each of the Pre-Hospital Care and Aviation Apprenticeship Standards we assess. For some of these we also offer on-programme qualifications which support or underpin the standard – tap ‘Supporting Qualifications’ to learn more about these.

Associate Ambulance Practitioner (AAP)

Works as part of the wider Emergency & Urgent Care setting, having direct contact with service users or others, providing high quality and compassionate care. Day to day duties responding to 999 calls to provide emergency and urgent assistance as part of an ambulance crew, and driving safely and progressively at high speed.

Find out more

Air Traffic Controller

The UK’s airspace is among the busiest and most complex in the world. Air traffic controllers contribute to the safe and efficient movement of aircraft with civil and military operations, maintaining a fully integrated service 24 hours a day, every day of the year.

Find out more

Ambulance Support Worker

A key role responding to 999 calls from the public or wider health and social care communities, providing care and clinical support for individuals, or scheduled non-urgent transport. Includes driving safely and at progressively high speed as appropriate, and the responsibility of managing a vehicle.

Find out more

First Officer Pilot

Also known as co-pilot, the role of the First Officer is to support the Aircraft Commander and to assist them in the safe and efficient conduct of the flight. In the event of the incapacitation of the Commander, the First Officer will assume the authority and responsibility for the aircraft and its crew, passengers and load.

Find out more

Emergency Contact Handler

Also called an NHS Integrated Urgent Care Contact Handler, this role involves responding to requests for specialist professional assistance members of the public, colleagues, and employees from other organisations. Requests could be received through 999 or 111 calls, online applications, text messages or social media.

Find out more

Aviation Flight Operations Coordinator

The broad aim of the role is to provide an aircraft with the technical support required both prior to and during a flight. This involves coordinating technical and operational factors including the weather, overflight permits, route planning, aircraft performance, airport facilities and fuel requirements.

Find out more

Approved by the ESFA

FutureQuals is a government-approved End-Point Assessment Organisation (EPAO) and committed to act in accordance with the conditions laid down by the Education & Skills Funding Agency.

Find out which EPAOs are approved to deliver the Apprenticeship Assessment Plan you are interested in.

Part of the Trailblazer process

The Institute for Apprenticeships (IfATE) are responsible for ensuring the high quality of apprenticeships in England, advising on setting funding caps, approving apprenticeship standards and assessment plans.

Apprenticeship standards are developed by employer groups, known as trailblazers, which are convened by IfATE. FutureQuals are proud to play a role in the trailblazing process for the standards we assess. You can keep up to date on new standards here.

Speak to FutureQuals now on 01530 836 662
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© 2025 FutureQuals. All Rights Reserved. Future (Awards And Qualifications) Limited, Company Number: 05327136, Registered Address: Emp House, Telford Way, Coalville, Leicestershire, LE67 3HE. FutureQuals owns various well-known brands including APSCAD, CAPCNUCS, CAPCUSCS, CERAD, DAAP, DAEUCS, DERADI, ERAD, FROS, and IREC